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Shipping

Your Product will be delivered within 8-10 days from order. We will dispatch your order within 2 days. The tracking number and order id will be sent to your Whatsapp, mobile sms, or mail. so that you can keep an eye on your order

Returns

Our refund and returns policy lasts 10 days from the date of product delivery. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must record an opening video of the product dispatched if anything damaged is found in the video you can avail refund for your product you should inform us within 10 days of the product delivery.

Products non-returnable cases:

  • Wrong design from your side
  • Products loss after 10 days

To complete your return, we require a receipt or proof of purchase to be sent on elaselprints@gmail.com. or WhatsApp number 9967280465

    Refunds

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. you can also avail you refunds through your bank account and UPI method

    Late or missing refunds

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next, contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at elaselprints@gmail.com

    To return your product, you should contact 9967280465. so that we can have a communication. If your product is eligible for refunds we will refund your amount in the above format.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    Contact us at elaselprints@gmail.com for questions related to refunds and returns.

    Cancellation policy

    Currently, we are not offering cancellation after your order. We request our customers to choose wisely whether to buy our product or not, if you face any issues contact +91 9967280465 for assistance.

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